Freshsales

Cloud-based CRM with AI-powered sales tools and built-in communication features. Mid-tier plan adds AI-powered lead scoring, sales sequences, and advanced automation. Includes mobile apps and quote generation capabilities.

Freshsales

Cloud-based CRM with AI-powered sales tools and built-in communication features. Mid-tier plan adds AI-powered lead scoring, sales sequences, and advanced automation. Includes mobile apps and quote generation capabilities.

Freshsales

Cloud-based CRM with AI-powered sales tools and built-in communication features. Mid-tier plan adds AI-powered lead scoring, sales sequences, and advanced automation. Includes mobile apps and quote generation capabilities.

Last Updated: Dec 15, 2024

Paid

Starting Price: $11

Learning Curve: Med

Rating: 7.9

Freshworks homepage showcasing 'AI superpowers' with demo chat interface showing tone selection options and profile image against dark gradient background
Freshworks homepage showcasing 'AI superpowers' with demo chat interface showing tone selection options and profile image against dark gradient background

Overview of Freshsales Features and Capabilities

Freshsales combines traditional CRM capabilities with modern AI features and communication tools to help businesses manage their sales processes more effectively.

Key Benefits:

  • AI capabilities: Lead scoring and contact insights in paid plans

  • Communication tools: Integrated phone, email, and chat features

  • Workflow automation: Visual workflow builder with multiple triggers

  • Mobile access: Full-featured mobile apps with offline capabilities

  • Quote generation: Built-in CPQ capabilities for sales documents

Notable Limitations:

  • Free plan restrictions: Limited to 3 users with basic features

  • AI features: Only available in mid-tier plans

  • Automation caps: Limited workflow automation in lowest-tier plan

  • API limits: 400 requests/minute across all plans

  • Integration costs: Some integrations require additional subscriptions

Freshsales is best suited for teams that want AI-powered insights and integrated communication tools without the complexity of enterprise systems.

Overview of Freshsales Features and Capabilities

Freshsales combines traditional CRM capabilities with modern AI features and communication tools to help businesses manage their sales processes more effectively.

Key Benefits:

  • AI capabilities: Lead scoring and contact insights in paid plans

  • Communication tools: Integrated phone, email, and chat features

  • Workflow automation: Visual workflow builder with multiple triggers

  • Mobile access: Full-featured mobile apps with offline capabilities

  • Quote generation: Built-in CPQ capabilities for sales documents

Notable Limitations:

  • Free plan restrictions: Limited to 3 users with basic features

  • AI features: Only available in mid-tier plans

  • Automation caps: Limited workflow automation in lowest-tier plan

  • API limits: 400 requests/minute across all plans

  • Integration costs: Some integrations require additional subscriptions

Freshsales is best suited for teams that want AI-powered insights and integrated communication tools without the complexity of enterprise systems.

Alternatives:

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SMB Toolset - Smart tools for smarter business | Startup Fame